220-1101 and 220-1102 CompTIA A+

About Course

This instructor-led Skill Plus CompTIA A+ Core 1 course is based on a vendor-neutral exam that measures knowledge of industry-standard technology. It covers the basic concepts of PC or mobile device hardware, networking, virtualizations and clous computing, and troubleshooting hardware and network issues.

The goal of this course is to provide you with all the tools you need to prepare for the COMPTIA A+ Core 1 (220-1101) exam — including text explanations, video demos, lab activities, self-assessment questions, and a practice exam— to increase your chances of passing the exam on your first try.

Course objectives 

Upon successful completion of this course, students should be able to:  

Understand the installation, configuration, and network of mobile devices.
Compare and contrast network protocols.
Describe different types of hardware and their uses.
Describe common cloud models and how they interact with client-side virtualizations.
Discuss hardware and network trouble shooting.

Course Content

Lesson 1: Mobile Devices
Installing and Configuring Laptop Hardware and Components Display Components of Mobile Devices Setting Up and Configuring Accessories and Ports of Mobile Devices Configuring Basic Mobile Device Network Connectivity and Application Support

Lesson 2: Networking
TCP and UDP Ports, Protocols, and Their Purpose Networking Hardware Devices Compare and Contrast Wireless Networking Protocols Summarize the Services Provided by Networked Hosts Install and Configure a Basic Wired/Wireless SOHO Network Network Configuration Concepts Internet Connection Types, Network Types, and Their Features Using Networking Tool

Lesson 3: Hardware
Basic Cable Types Installing RAM Types Installing Storage Devices Installing Motherboards, CPUs, and Add-on Cards Power Supplies Multifunction Devices/Printers and Settings Print Technologies

esson 4: Virtualizations and Cloud Computing
Common Cloud Models Client-Side Virtualization Overview

Lesson 5: Hardware and Network Troubleshooting
Troubleshooting Methodology Troubleshooting Motherboard, RAM, CPU, and Power Issues Troubleshooting Storage Drives and RAID Arrays Troubleshooting Video, Projector, and Display Issues Mobile Device Troubleshooting Printer Troubleshooting Network Troubleshooting

Lesson 6: Operating Systems
Basic Features of Microsoft Windows Editions Microsoft Command-line Tools Microsoft Windows 10 Operating System (OS) Features and Tools Windows 10 Control Panel Utilities Windows Settings Windows Networking Features on a Client/Desktop Installation and Configuration Concepts Understanding Common OS Types OS Installations and Upgrades in a Diverse OS Environment Common Features and Tools of the macOS/Desktop OS Common Features and Tools of the Linux Client/Desktop OS

Lesson 7: Security
Security Measures Wireless Security Protocols and Authentication Malware Removal and Prevention Social Engineering Threats and Vulnerabilities Microsoft Windows OS Security Settings Security Best Practices to Secure a Workstation Securing Mobile Devices Data Destruction and Disposal Configuring Security on SOHO Networks Configuring Browser and Relevant Security Settings

Lesson 8: Software Troubleshooting
Troubleshooting Common Windows OS Problems Troubleshooting Common PC Security Issues Best Practice Procedures for Malware Removal Troubleshoot Common Mobile OS and Application Issues Troubleshoot Common Mobile OS and Application Security Issue

Lesson 9: Operational Procedures
Best Practices and Documentation Change Management Workstation Backup and Recovery Methods Explain Common Safety Procedures Environmental Impacts and Appropriate Controls Addressing Prohibited Content/Activity and Privacy, Licensing, and Policy Concepts Communication Techniques and Professionalism Scripting Basics Remote Access Technologies

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