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MS-102 Microsoft 365 Certified Administrator

This instructor-led Microsoft 365 Administrator course deals with advanced topics, requiring candidates to have an excellent working knowledge of Microsoft…

admin August 19, 2025

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About Course

This instructor-led Microsoft 365 Administrator course deals with advanced topics, requiring candidates to have an excellent working knowledge of Microsoft 365 administration. It will prepare you for the Microsoft Exam MS-102 and help you to understand how to deploy and manage Microsoft 365 tenancies and integrate Microsoft 365 with an on-premises Active Directory environment, manage security and threats, and implement the compliance technologies in Microsoft Purview.

The goal of this course is to provide you with all the tools you need to prepare for the MS-102 Microsoft 365 Administrator exam — including text explanations, video demos, lab activities, self-assessment questions, and a practice exam— to increase your chances of passing the exam on your first try.

Audience: Candidates for this course are Information Technology (IT) Professionals who want to validate their advanced skills as an administrator of Microsoft 365. Candidates must have a thorough theoretical understanding and meaningful, practical experience implementing technologies, including Microsoft Entra, Microsoft 365 Defender, Microsoft Purview, and Microsoft 365 tenancy configuration.

Course objectives: Upon successful completion of this course, students should be able to:

  • Deploy and configure Microsoft 365 tenants
  • Managing M365 users, groups, and identity synchronization
  • Managing Microsoft 365 Roles
  • Manage secure access and authentication
  • Manage security and threats using Microsoft 365 Defender
  • Manage Microsoft Purview compliance
 
 
 
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Course Content

Lesson 1: Deploy and configure Microsoft 365 tenants

  • Skill 1.1: Deploy a Microsoft 365 tenant
  • Skill 1.2: Manage Microsoft 365 DNS domains
  • Skill 1.3: Manage Microsoft 365 organizational settings
  • Skill 1.4: Manage Microsoft 365 subscription and tenant health
  • Skill 1.5: Monitor adoption and usage
5 Topics

Lesson 2: Managing M365 users, groups, and identity synchronization

  • Skill 2.1: Manage Microsoft 365 identities
  • Skill 2.2: Prepare for identity synchronization
  • Skill 2.3: Manage identity synchronization by using Microsoft Entra Connect
  • Skill 2.4: Manage identity synchronization by using Microsoft Entra Cloud Sync
4 Topics

Lesson 3: Managing Microsoft 365 Roles

  • Skill 3.1: Manage role membership
  • Skill 3.2: Microsoft 365 administrative roles
  • Skill 3.3: Microsoft Defender roles and role groups
  • Skill 3.4: Microsoft Purview roles
  • Skill 3.5: Microsoft Entra ID role-based access control
5 Topics

Lesson 4: Manage secure access and authentication

  • Skill 4.1: Implement and manage authentication
  • Skill 4.2: Managing passwords
  • Skill 4.3: Microsoft Entra ID Password Protection
  • Skill 4.4: Multifactor authentications (MFA)
  • Skill 4.5: Self-service password reset
  • Skill 4.6: Microsoft Entra ID Identity Protection
  • Skill 4.7: Conditional Access Policies
  • Skill 4.8: Resolving authentication issues
8 Topics

Lesson 5: Manage security and threats using Microsoft 365 Defender

  • Skill 5.1: Security reports and alerts
  • Skill 5.2: Collaboration protection
  • Skill 5.3 Endpoint protection
3 Topics

Lesson 6: Manage Microsoft Purview compliance

  • Skill 6.1: Sensitive information types
  • Skill 6.2: Sensitivity labels and policies
  • Skill 6.3: Retention labels and policies
  • Skill 6.4: Data loss prevention
4 Topics
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